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Your data privacy is our concern
Thank you for your interest in our company and our products and services. We want you to know that your personal data is well protected while you are using our website as we take the protection of your personal data very seriously. It goes without saying that we comply with the provisions of the Federal Data Protection Act.
We want you to know when and how we collect certain types of data. We have taken technological and organisational measures to ensure that data protection regulations are not just observed by us, but also by external service providers working for us.
Personal data is information about your identity. This includes information such as your name, address, phone number and email address. In order to use our website, you do not need to reveal personal data. In certain cases, however, we require your name and your address as well as additional information to provide the services you want.
This applies, for example, to cases in which you want us to send you information or goods you ordered or if you want us to answer specific questions. Whenever this is required, we will notify you. Furthermore, we will only store and process data that you provided voluntarily or automatically.
If you make use of our services, generally only such data required to provide these services is collected. If we ask you to provide additional data, that information is provided on a voluntary basis. The processing of personal data occurs exclusively for the purpose of providing the service required and protecting our own justified business interests.
Intended purpose of personal data
We generally use the personal data you provided to respond to your queries, to process your orders or to provide you with access to certain information or offers. In order to maintain our customer relationships, it may also be necessary for us, or for a service provider appointed by us, to use this personal data to inform you about product offers that may be useful for your business or to conduct online surveys to be able to better meet the requirements and demands of our customers.
Of course, we will respect your wishes if you do not want to provide us with your personal data in order to support our customer relationship (in particular for direct marketing or for purposes of market research). We will neither sell your personal data to third parties nor market it in any other way.
We will only collect, process and use the personal data you made available to us for the stated purposes. Your personal data will only be forwarded to third parties with your express consent.
The collection of personal data as well as its transmission to such state institutions and authorities that have a right to the provision of such information occurs only in compliance with relevant laws or if we are obliged to do so by way of a court verdict. Our staff members and the service providers we appoint are obliged by us to maintain strict confidentiality and comply with the provisions set out in the Federal Data Protection Act.
Non-personal data that is automatically collected
When our website is accessed, the following data is saved automatically for organisational and technical reasons: the names of the web pages you have visited, the browser you used and your operating system, the time and date when you accessed the website, the search engine that was used, the names of files that were downloaded and your IP address.
This technical data remains anonymous and is used solely for statistical purposes. This is to improve our website and online services and make them more attractive to visitors. This anonymous data is stored separately from personal data on secure systems and allows no inference on individual persons. This means that your personal details and your privacy are protected at all times.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information that is generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA where it is saved.
Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage for the website operator. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this on Google's behalf. Google will not associate your IP address with any other data held by Google.
By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
You can object to the future collection and storage of your data at any time. In view of the discussion on the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the "_anonymizeIp()" code and IP addresses will therefore only be processed in a shortened form to prevent persons from being identified.
When you visit one of our websites, we might store information on your computer in the form of cookies. Cookies are small text files that are sent from a web server to your browser and stored on your computer’s hard disk drive.
In so doing, no personal data of the user whatsoever is stored, only the Internet protocol address. This information is intended to help us automatically recognise you when you visit one of our websites again and to facilitate your navigation. Cookies enable us, for instance, to adapt a given website to suit your interests or to memorise your password to prevent you from having to re-enter it each time.
Of course, you can also view our website without cookies. If you do not want us to recognise your computer, you can prevent cookies from being stored on your hard drive by selecting the option “do not accept cookies” in your browser settings. Please consult the instructions provided by your browser manufacturer for details on how this works specifically. However, if you choose not to accept cookies, this can result in the restricted functionality of our website offers.
Persons under the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians. We do not request personal data of underage persons, nor do we collect it and transfer it to third parties.
We have taken technical and organisational security measures to protect your personal data against loss, destruction, manipulation and unauthorised access. All of our employees, as well as all third parties involved in data processing, are obligated to comply with the Federal Data Protection Act and to treat personal data confidentially.
Whenever we collect and process personal data, this information is encrypted before it is transferred. This means that your data cannot be misused by unauthorised third parties. Accordingly, our security measures will be continuously updated to reflect technological developments.
Amendment of our data protection provisions
We reserve the right to amend our security and data protection provisions if this is required due to relevant technical developments. In these cases, we will also amend our data protection information accordingly. We would therefore kindly ask you to note the version of our data privacy statement that is valid at the given time.
If you use external links that are offered within the framework of our website, this privacy statement does not apply to these links. We do our best to ensure that any links that appear on our site also adhere to our data protection and security standards. However, we have no influence over whether or not other providers are in compliance with data protection and security provisions. We would therefore kindly ask you to visit the websites of the other providers and read up on the privacy statements available there.
Right of access to information
Please contact us at any time if you want to know what kind of personal data we have stored about you. You can write to us at the address listed in the “Site Notice” section of our website or you can send an email to email@example.com.
Right of objection
Furthermore, you are entitled at any time to revoke your consent to the collection and storage of your personal data by us. You can write to us at the address listed in the “Site Notice” section of our website or you can send an email to firstname.lastname@example.org.
Queries, suggestions, complaints
You can get in touch with your contact directly if you have any further questions about our data privacy statement and about processing your personal data. As your point of contact, he/she is also there to support you in the event that you require further information or would like to make a suggestion or a complaint.